Question 1

I have a question about my advertising order/invoice, who do I contact?

Accepted Answer

Please contact your Account Representative directly. If you are not sure, please email support@shreveportbossierchoice.com. This is the fastest way to resolve any questions.

Question 2

I chose PayPal to pay for my materials, why does it say NERUS Strategies, LLC?

Accepted Answer

NERUS Strategies is the authorized representative, via PayPal for Shreveport-Bossier Choice schedule.

Question 3

We usually trade for our media time, I don't see that in your order form.

Accepted Answer

Shreveport-Bossier Choice is a paid advertising program. We do not trade for any of these products.

Question 4

I ordered merchandise, when will it arrive?

Accepted Answer

Please allow at least 7-10 business days for the creation of your custom order. Shipping times vary by product. You will receive "staging" emails as your order is processed through each stage. A final proof will need to be approved prior to shipping.

For any questions regarding official merchandise, contact merchandisesupport@nerus.net.

Billing Questions

I have a question about my advertising order/invoice, who do I contact?

I chose PayPal to pay for my materials, why does it say NERUS Strategies, LLC?

We usually trade for our media time, I don't see that in your order form.

I ordered merchandise, when will it arrive?